A. You are a moron; it's a wonder you can dress yourself

B. If you don't do this, I'll report you immediately.

C. I understand how you feel. I wonder what we could do to work this out so it makes sense for both of us.

2. You are having a disagreement with your significant other, whom you feel is not treating you with the respect you deserve. You handle this situation by:

A. Saying, "I must think I'm worth less than an amoeba to have chosen you".

B. Accusingly blaming him/her for the way they are talking to you.

C. Calmly framing your concern with an "I Message", such as, "Possibly I'm just interpreting this wrong, but I'm feeling as though I'm being spoken down to, and it upsets me".

3. You've had a rather upsetting experience at a place where you do business (Amalgamated, Inc.), and you feel as though you must write a letter to their main office, expressing your displeasure. You begin the letter by writing:

A. Dear President of "Little Shop of Horrors".

B. I've just had a bad experience at one of your branch offices and will absolutely never do business with your company again, and will advise everyone I know to do the same.

C. As a loyal customer who has always enjoyed doing business with your company, and would like to continue referring Amalgamated, Inc. to all of my friends, I must share a situation that occured at your Anytown branch that is somewhat distressing. Because I value your company so much, I thought you might like to know.

4. You are pulled over by the police at midnight for allededly exceeding the speed limit. You prepare to learn your lesson without receiving a ticket by:

A. Saying to the officer, "Why aren't you at your regular watch . . . Dunkin' Donuts!?"

B. Thinking up the best lie that you can for why you were "possibly" driving at "perhaps slightly" over the speed limit.

C. Upon stopping, turning on the inside light of your car so that the officer can feel secure in seeing you, placing your hands on the 10:00/2:00 position of the wheel and staying perfectly still, and greeting the officer in a pleasant and respectful manner.

5. You need to ask someone to do you a favor, but they are not in any way obligated to do so. After asking for what you need, you put the "icing on the cake" by saying:

A. Try not to strain yourself too hard to help a fellow human being -- your brain might melt.

B. Come on, it's no big deal.

C. If you can't do it, I'll definitely understand. If you could, I'd certainly appreciate it.

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