The One "Key" Question That Will Set You Apart
http://www.burg.com/stonekeyquestion.html
Giving Without Expectation (A Source of Endless Referrals)
http://www.burg.com/stgivingwithoutexpectation.html
Use Testimonial Letters (Hey, why not let someone else do your "persuading" for you?)
http://www.burg.com/stusingtestimonialletters.html
Begin by Creating Rapport
http://www.burg.com/stcreatingrapport.html
The Compliment Club
http://www.burg.com/stcomplimentclub.html
Play the Host; Not the Guest
http://www.burg.com/stplaytheguest.html
Winning Over The "Gatekeeper"
http://www.burg.com/stgatekeeper.html
When Asking for Referrals, Isolate
http://www.burg.com/streferrals.html
Replacing Rejection-Words with Go-Ahead Words.
http://www.burg.com/streplacingrejection.html
"Your Price Is Too High."
http://www.burg.com/stpriceistoohigh.html
Setting the Appointment with Your Referred Prospect
http://www.burg.com/stsettingtheappointment.html
"Working with Voice Mail."
http://www.burg.com/stvoicemail.html