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Dealing with a bureaucracy where no one seems to be accountable is often one of the most frustrating situations in life. It seems as though attaining satisfaction in these cases is - if not Impossible then, at least - highly improbable. In this article, you'll learn how one person was able to pull this off without a hitch and how, using the basic principles of Winning Without Intimidation, you can do the same.

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Question: "Would you provide an example of how writing a Winning Without Intimidation-type letter can help to persuade a person to take action on our behalf when they usually wouldn't?"

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Pulling off The Improbable

By Bob Burg

Steve, a subscriber to my Winning Without Intimidation ezine writes:

"Hi Bob. I wanted to let you know about the success I had using your method of writing a letter to motivate someone to help me.

"Four months ago I left an employer who is infamous for stalling on their obligation to turn over 401k monies to former employees. In the five years I had worked there I never saw anyone get their money in less then a year.

"I decided to put aside my preconceived notions about how to deal with a situation like this and try your method. I sent the Controller a letter telling him how much I respected his ability to get things done in such an overwhelming environment.

"I also said that 'if he could not do this, I would definitely understand.'
I included the fact that I knew that the company was legally required to turn over 401k money in 90 days, and how I felt assured I would never have to look 'in that direction.'

"Bob, this is no exaggeration. I sent that letter out registered mail/return receipt on Monday. I received the forms to get my money that Friday. The receipt didn't arrive until Saturday. Both were mailed the same day!

"Not only that, there was a stamped self addressed envelope included!

"This means I set a record. When I send these forms back I will have Gotten my money in five months! Something I have not seen done at this company! WOW! These forms are always the turning point and I know it will be two weeks or less once I process them.

Thanks for the help. Of course I will now have to 'put the blinders on' and try all of the methods you suggest."

Thanks for writing Steve. You pulled off what many would certainly consider to be the improbable. I love success stories such as yours, and appreciate your sharing with all of us. - Bob

Bob Burg http:www.burg.com is author of Endless Referrals: Network Your Everyday Contacts Into Sales, Winning Without Intimidation and The Success Formula.

He has a full line of books, ebooks and CDs from which everyone can grow and prosper. Check them out by going to http:www.burg.com , then click on the link to his online store. Bob also publishes a free weekly ezine to which you can subscribe going to http://www.burg.com/newsletter.html.


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PO Box 7002
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(800) 726-3667
bob@burg.com



Copyright 1998 Burg Communications, Inc.