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Amongst the many ways to relate to people, they can be summed up in two major ways: You either lift people up, or put them down. And you don't have to be speaking to them directly in order to do either. In this article, you'll meet my Dad, the Master of "GoodSpeak." He's always had the most amazing gift for making people feel good about themselves, and manages to do it even when not speaking to them directly. Learn from Dad how the Masters speak of others.

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Question: What is so funny about putting others (including loved ones) down Behind their backs? I once read a story you wrote about your Dad, who you Call the Master of 'GoodSpeak.' Would you mind reprinting that. I'd like to print that out on my computer and paste it up all around my home and office?"

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Dad..The Master of "GoodSpeak"

By Bob Burg

I'd be honored to. This article originally ran in another person's ezine back around 2000, then in my ezine and, since that time, has been seen all over the Internet, and even in some traditionally-published books. Here is it:

Have you ever known of someone who sets an example you can learn from, emulate, and utilize for the rest of your life? Such a person is my Dad.

Dad's ability isn't only finding the good in everyone, but also verbalizing it. He's mastered building people both directly and to others. Most people gossip. Dad finds and speaks the good. When he must correct, it's always with tact and kindness.

Most people relate to others the bad spoken of them, creating conflict. Dad always relates the good someone said about them, bringing people closer together.

Have you ever heard husbands, when speaking to others, make unkind remarks about their wives? It's one of those "macho" things. Sure, they're "only kidding," but words matter. Examples, good and bad, are set, especially for children.

Dad ALWAYS speaks of Mom in the most complimentary, glowing terms. As does she of him. They began poor and built a successful business. Although Dad was the one in the public eye and Mom more comfortable behind the scenes, Dad always made sure everyone knew who he considered to be the true driving force behind the business.

My favorite "Dad story" took place when I was 12. We were having carpet installed in our home. The crew boss was one of those stereotypical beer-guzzlin', hard-livin' guys, who would have probably belonged to Ralph Kramden's Raccoon Lodge from the old Honeymooner's TV show (nothing wrong with that - just painting a picture:-)).

For lunch, my folks bought pizza for the crew. Dad went to talk with the boss about the job. I was around the corner listening.

The boss said, "This is an expensive job. Women will really spend your money, won't they?"

Dad responded, "Well, I'll tell you, when they were right there with you before you had any money, it's a pleasure to do anything for them you possibly can."

This wasn't the answer he expected. He was looking for negative talk about wives which, to him, was natural. He tried again, "But, gee, they'll really play off that and spend all they can, won't they?"

Dad replied, as I knew he would, "Hey, when they're the reason you're successful, you want them to do the things they enjoy. There's no greater pleasure." Strike two.

The crew boss tried one more time, "And they'll take that as far as they can, huh?" Dad responded, "She's the best thing that ever happened to me. I'd do anything to make her happy."

I was trying not to laugh. I knew he wanted Dad to give in just a little bit and say, "Yeah, I guess that's true." But I knew that wouldn't happen..not in a million years!

Finally, the boss gave up. Maybe he learned something about respecting one's spouse. Maybe not. But it taught a young boy a lot about the power of respect and edification.

Mom and Dad recently celebrated their 43rd wedding anniversary. They still hold hands, and are more in love than ever. Would there be any doubt?

By the way, I have plenty of "Mom stories" I could share as well. I was definitely blessed in the "parental unit" department. :-)

Bob Burg http:www.burg.com is author of Endless Referrals: Network Your Everyday Contacts Into Sales, Winning Without Intimidation and The Success Formula.

He has a full line of books, ebooks and CDs from which everyone can grow and prosper. Check them out by going to http:www.burg.com , then click on the link to his online store. Bob also publishes a free weekly ezine to which you can subscribe going to http://www.burg.com/newsletter.html.


Burg Communications, Inc.
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