|
Let's never confuse being nice with not getting what we want.
Yes, we should be nice . . . and we should get what we want.
But, what about those instances in which the person you're
trying to persuade just doesn't seem to "get the drift" and
understand what he or she can do in order to help? In other
words, they seem to live in the problem and not the solution.
And, let's face it, the majority of people grow up
problem-oriented as opposed to solution-oriented. In this
article, you'll learn how to overcome that, for the benefit of
all concerned. -----------------------
Question: Martin from Pennsylvania writes, "Being nice is
great, But what if the person you're dealing with just doesn't
get it - doesn't provide the help you need, and you have no
other option? Do you walk away and let it go at that? Why
should their problem be your problem. That seems very
dissatisfying to me. What I want to know is, what's the
solution?" -----------------------
Help Them to Live in The Solution
By Bob Burg
Martin, that's an excellent question. Although there are times
in life we do have to just walk away and say "Next", those
times are quite rare. In fact, extremely rare. Keep in mind
that it's "WINNING" Without Intimidation we are talking about,
not "losing" (either you or the other person).
What we do have to do, quite often, is to help the other person
- as my friend, Thomas Hudson says - "live in the solution
instead of the problem." As long as we do this with tact and
kindness, everyone wins. Here's an example:
John Maxwell, author of the "Maximum Impact" monthly audio
series (http://www.injoy.com) and "The 21 Irrefutable Laws of
Leadership" (http://www.amazon.com) tells the story of the time
he ordered a double cheeseburger. The counter person told him
they don't serve double cheeseburgers. Dr. Maxwell asked, "Are
you sure?" The young fellow replied, "Absolutely sure."
Dr. Maxwell, in a very polite manner, then asked, "I'll tell
you what then - could you possibly make me two cheeseburgers,
but on the second one, leave out the bread?"
The answer? "Sure, no problem." :-)
Your goal (since it probably won't be the other person's) is to
always live in the solution. Rather than focusing on the
problem, on the solution. As you do this more and more, it will
become natural to you and almost half the fun.
So, remember, for the most part, the recipe to dealing with
those living
In the problem is to add just a touch of solution.
Bob Burg http:www.burg.com is author of Endless Referrals:
Network Your Everyday Contacts Into Sales, Winning Without
Intimidation and The Success Formula.
He has a full line of books, ebooks and CDs from which everyone
can grow and prosper. Check them out by going to
http:www.burg.com , then click on the
link to his online store.
Bob also publishes a free weekly ezine to which you can
subscribe going to http://www.burg.com/newsletter.html.
Burg Communications, Inc.
PO Box 7002
Jupiter, FL 33468-7002
(800) 726-3667
bob@burg.com
Copyright 1998 Burg Communications, Inc.
|
