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Ahh, relationships bring us so much joy yet, when the belief systems and
"frames" of the two involved are different, there can be unintentional
anguish and hurt feelings. While a person can be very kind and caring,
they might also be forgetful in certain areas and elicit distress in the
other person. In this article, you'll learn some of the cause of this
and also some ideas regarding how to overcome the potential hurt
involved. -----------------------
Question: Janet from California writes, "Bob, my significant other
is a wonderful man. He's kind, caring, and loving, but very
forgetful (or doesn't care) when it comes to special events
such as birthdays, anniversary dates, and other occasions that
mean a lot to me. I know he cares about me, but I become so
angry when he does this to me, that I confront him, and it
ends up with both of us having hurt feelings. Is there a way
to use your Winning Without Intimidation methods in order to
more effectively get my point across that these things are
important to me?" -----------------------
Kind, Caring and Forgetful
By Bob Burg
Well, Janet, first of all you have approximately half the
readership of this article agreeing with you :-), but that is not
the point. We've all read enough books regarding the difference
in genders to have an idea of why this happens, but let's take it
a bit deeper.
Much of the answer goes right back to the article on "Belief
Systems." {http://www.burg.com/beliefsystem.html}
Since you mentioned how wonderful a person he is, and there's
obviously a lot of love between you, I'm assuming he's not
doing this to purposely annoy or hurt you. That being true, the
plain fact is, for whatever reason and despite the love for you he
obviously has, these occasions just don't mean as much to him as
they do to you. In other words, he might be able to give your two-
year anniversary date a whole other name, such as . . . Thursday. :-)
He sees this through a belief system, or "frame", that says,
"I love Janet very, very much - and still, I don't care about
symbolic days." Now, you may not agree with the frame he has
regarding not caring about "symbolic" days, I may not agree
with that frame (although, actually, I do) :-), and most of the
people in this universe may not agree with that frame, but
your partner does happen to feel that way. That's simply a
fact.
Question: Can you change his belief system? Maybe, but
probably not. Could you possibly help him change his actions?
You have a better chance there, but it must be handled with
care.
Naturally you'll want to approach the matter with an "I
Message" {link to article #5}, beginning with, "I feel hurt when . . ."
or "I'm hurt by . . ." as opposed to the "You Message" of "You hurt
me when . . ." or "If you cared you'd . . ."
Once he agrees to honor your "frame/belief system" regarding
this issue, make it easy for him to comply. When important (in
your frame) dates get near, leave him a fun, non-threatening note
as a reminder. Janet, please do not say to yourself, "If he cared
he would remember on his own" because, according to his
"frame/belief system", he does (care) and he won't (remember).
I have a suggestion for an excellent book. It isn't one of the
mainstream books on this topic, but possibly one of the best
out there, and I recommend it highly. It's called, "The Five
Love Languages" by Gary Chapman (http://www.amazon.com). After
reading this masterpiece of a book, you'll learn the key that
will dramatically improve all aspects of your relationship.
Good luck to you Janet. And Happy . . . oh, I forget :-) - Bob
Bob Burg http:www.burg.com is author of Endless Referrals:
Network Your Everyday Contacts Into Sales, Winning Without
Intimidation and The Success Formula.
He has a full line of books, ebooks and CDs from which everyone
can grow and prosper. Check them out by going to
http:www.burg.com , then click on the
link to his online store.
Bob also publishes a free weekly ezine to which you can
subscribe going to http://www.burg.com/newsletter.html.
Burg Communications, Inc.
PO Box 7002
Jupiter, FL 33468-7002
(800) 726-3667
bob@burg.com
Copyright 1998 Burg Communications, Inc.
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