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Dealing with any difficult person is..well, difficult enough. But, when the two of you appear to have so many basic differences in your goals, beliefs, and general way in which you see the world, coming to agreement - and being able to positively persuade them to your side of an issue - can appear to be a virtual impossibility. Well, it isn't. In this article, you'll learn that by focusing on similarities instead of differences, entirely new worlds of influence and persuasion open up to you.

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Question:"In my office, we seem to have as many different personalities as we have people. The problem is that everyone's goals also seem different, despite the 'official' goals set by corporate. The similarities between us, or lack thereof, shouldn't seem to matter, but they seem to. How do we take all the differences and work with them? Aren't teams supposed to be committed to the same goals?"

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Focus on Similarities Instead of Differences

By Bob Burg

As human beings, we are all different, yet we are truly very much the same. Pretty much everyone wants to be happy, prosperous, healthy, enjoy a feeling of serenity, have happy relationships, etc.

When two people are trying to get what they want from each other, however, they usually see more differences than similarities. But when you can focus on, and bring up, the similarities, you are definitely a step closer to WINNING WITHOUT INTIMIDATION.

Donald T. Phillips in his book, "Lincoln on Leadership", points out that Abraham Lincoln had deep personal differences with both his Secretary of War, Edwin Stanton, and his Secretary of State, William Seward.

As an example of what kind of man Lincoln was, he had hired each of them for their posts knowing the lack of appreciation and outright disrespect they both had for him.

Seward even blatantly tried to undermine the president and his decisions on a number of occasions. Neither of them believed that Lincoln was qualified and competent to lead the country through crisis. But, in Lincoln's mind, each was the best qualified man for the job, and so, he hired them.

That's a leader!

Lincoln not only looked for the good in both of them, but the similarities he had with them as well. He found there were many, including love for, and a deep commitment to, their country. He began spending more time getting to know each man and having them get to know him. He was able to turn them into two of his closest and most loyal allies.

That's a positive persuader!

One of the many quotes attributed to Mr. Lincoln that I've always enjoyed is, "I don't like that man very much..I'm going to have to get to know him better." And, one way he did that was to focus on finding the similarities (as opposed to the differences) and then communicating those similarities.

Let me emphasize the following, as it will be prove to be so effective for you in overcoming the differences:

When entering into a transaction with someone you're trying to gently persuade to your point of view, stretch your mind and imagination in order to focus on similarities and - very importantly - make the other person aware of them as well.

Not only will this help to establish rapport, it will also show you both where you actually have the same or similar goals and outcomes in mind. Once you can focus on those mutual goals, the individual challenges will begin to work themselves out naturally and automatically. Please practice this. You'll experience amazing results.

Bob Burg http:www.burg.com is author of Endless Referrals: Network Your Everyday Contacts Into Sales, Winning Without Intimidation and The Success Formula.

He has a full line of books, ebooks and CDs from which everyone can grow and prosper. Check them out by going to http:www.burg.com , then click on the link to his online store. Bob also publishes a free weekly ezine to which you can subscribe going to http://www.burg.com/newsletter.html.


Burg Communications, Inc.
PO Box 7002
Jupiter, FL 33468-7002
(800) 726-3667
bob@burg.com



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