The first key is to understand that what you're feeling is very natural.

After all, I don't think many of us have an innate desire to be nice to Difficult people. The world being the way it is, though, we need to Make a decision as to whether we want to "be right or be successful" in dealing with others. The good news is that when we are successful, we also become right.

The second key is to teach ourselves to develop the characteristic of feeling good about those difficult people. The way to feel it is to first act it!

Here's a principle that many successful (happy) people have realized: "Action precedes feeling." Try it for awhile and you'll see. It's amazing how it works.

For example, a person is sad. Do they need to have a happy incident occur "to" them before they can be happy? No, it's been proven that if you act happy, you will become happy.

Happiness is independent of external circumstances (which doesn't mean there aren't external circumstances that can legitimately cause sadness, but not as a general way of being). Change your actions and you'll change your emotions.

For example, smile really, really big, and just try to feel sad. Can't do it. :-)

Practice "feeling" good about a difficult person by "acting" good towards that difficult person. Yes, at first it is an act. That's okay. Perfectly acceptable. Then, when the person picks up on your action and relates more benevolently towards you in return, your good feelings really will be true.

Bob Burg http:www.burg.com is author of Endless Referrals: Network Your Everyday Contacts Into Sales, Winning Without Intimidation and The Success Formula.

He has a full line of books, ebooks and CDs from which everyone can grow and prosper. Check them out by going to http:www.burg.com , then click on the link to his online store. Bob also publishes a free weekly ezine to which you can subscribe going to http://www.burg.com/newsletter.html.