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Workplace conflict is common. When it causes you to not enjoy
your work, however, action needs to be taken. Now, add to this
mix that one party feels another party is speaking about them
to their supervisor in a non-complimentary way. Now, it's more
important than ever to make sure things are straightened out to
the benefit of everyone involved. In this article, you'll learn
an effective method to open dialogue with your supervisor in
order to attain the best results. -----------------------
An anonymous subscriber writes, "A co-worker I started
training over a year ago all of a sudden went from great to
awful. Not only is her work poor, but she lies about sending
things out and all sorts of things. She just turned into a
complete 'I don't care' person.
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Difficult to Deal with Problems With A Supervisor
By Bob Burg
"When confronted by our supervisor she said I didn't train her
right and that's why she makes mistakes. Of course, I found
this out by a third party. This all happened behind my back
while I was on vacation.
"I can't let either her or the supervisor know that I know or
it will put the 3rd party in bad position. It has me so upset,
I want to walk out after 18 years with this company. I have
NEVER had any trouble with anyone there before. Always got
excellent reviews and good raises, but this is more than I can
handle. I just lost my husband of 37 years about 6 months ago
and can't seem to handle that and the stress she causes at
work. Suggestions?"
Please allow me to share a few thoughts/suggestions with you.
I am so sorry about your husband. I'm sure that, in and of
itself, must make things very difficult and, combined with the
situation at work, quite stressful for you. However, please
don't walk away from your job. It would be a decision based on
emotion, and now is not the time to make major decisions based
on emotions.
First, let me suggest that, at this point, it will be necessary
to somehow separate, if possible, the anguish from the loss of
your husband from the alleged behind-the-back put- downs by
your co-worker. She may have a problem with lack of
appreciation, lack of commitment, and possibly a dishonest
acceptance of her role. She could be "passive-aggressive" and
will say whatever it takes to get someone off her back, but
then do (or not do) whatever she wants.
If possible, reframe this as an opportunity for growth. Keep in
mind that G-d never puts any challenge in front of us which we
cannot handle. We may not always understand why this is so, and
why at this time, but there is always a reason.
Secondly, remember that your record speaks for itself. If
you've never received a bad report, and still haven't, then you
are in more of a power position than you think.
Thirdly, take your challenge with your co-worker to the
supervisor, but under the premise that you do not know you have
been talked about. Remember, you don't know what your
supervisor heard, or what he/she thinks (or even what - if
anything - was actually said about you). You were not there.
And, if anything about you actually was said, your supervisor
might have just brushed it off because he/she knows you well
enough to know better.
However, you can certainly approach your supervisor to state
the challenge you are having with her.
But . . . do this in a very factual manner, NOT an emotional
manner. State the problems/challenges, and what you believe
might be viable solutions. Do not let it get into a personality
contest. Do not assume you know what your supervisor is
thinking, but be prepared for questions he or she might ask
you.
Mainly, know that everything is in G-d's hands, and will in
fact work out exactly as it's supposed to.
Please let me know if this helps or if I need more information
to provide a better answer.
Bob Burg http:www.burg.com is author of Endless Referrals:
Network Your Everyday Contacts Into Sales, Winning Without
Intimidation and The Success Formula.
He has a full line of books, ebooks and CDs from which everyone
can grow and prosper. Check them out by going to
http:www.burg.com , then click on the
link to his online store.
Bob also publishes a free weekly ezine to which you can
subscribe going to http://www.burg.com/newsletter.html.
Burg Communications, Inc.
PO Box 7002
Jupiter, FL 33468-7002
(800) 726-3667
bob@burg.com
Copyright 1998 Burg Communications, Inc.
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