• Dynamic...
  • Inspiring...
  • Entertaining...
  • Principle-Based...
  • Immediately, Effective...
  • Bob Burg

“Bob Burg is the greatest teacher of networking in the world ”

~ John Milton Fogg, author, The Greatest Networker in the World

Archive for the ‘Success’ Category

Super Leadership…and A Super Bowl

Friday, April 22nd, 2016

Demarcus WareGo-Giver Leaders tend to be less interested in taking the stage than they are in giving the stage. They are less concerned about themselves than they are about their team and the individuals who comprise that team.

Rather than, “look how great I am!” they authentically communicate how fantastic those on their team are!

And, they communicate this, not just to those outside of their organization (though they certainly do that), but to the team-members themselves. Not only in what they say, and not just in what they do, but also in who they are.

I love this quote by current Denver Broncos All-Pro outside linebacker (and future Hall of Famer) DeMarcus Ware, as shared on Twitter by future Hall of Famer and past All-Pro wide receiver (now coffee entrepreneur), Rod Smith:

You don’t inspire your teammates by showing them how amazing you are,
but by showing them how amazing they are!

And, that, to me, says it all!

Of course, lest we think that this attitude is in any way self-sacrificial, we should note that these types of leaders in the corporate environment tend to have happy and productive teams, and very profitable businesses.

And, I heard somewhere that DeMarcus’ team did pretty well this year, as well! 😉

 

Strong Cultures Welcome Dissent

Tuesday, March 22nd, 2016

In Adam Grant’s fantastic (like, “beyond-words fantastic”) new book, Originals: How Non-Conformists Move The World, Chapter 7 includes the story of Ray Dalio, billionaire founder of the venerable investment firm, Bridgewater Associates.

Ray DalioI was excited to see that. In one of my books I quoted Mr. Dalio, as much a philosopher as a successful business person, as saying, “I believe that the biggest problem that humanity faces is an ego sensitivity to finding out whether one is right or wrong, and identifying what one’s strengths and weakness are.”

Love that saying because ego, a main driver of our emotions, can cause significant damage when it controls its human host.

And, it so often does. No, it’s not just about hurt feelings and bad business decisions. Out of control egos have resulted in catastrophies such as wars, evil dictators, and masses of people unnecessarily struggling for survival; events taking place even today.

On the other hand, when controlled and properly directed the results can be, well, a company like his.

Dr. Grant describes Bridgwater as “a highly cohesive, close-knit community, to the point that its staff frequently call it a family, and it’s common for employees to stay for decades.”

They also promote dissent. Respectful dissent, of course. But, dissent. Groupthink is discouraged in every way. If someone is off course with their actions, people are expected to communicate that to the person directly…including calling out Ray Dalio himself!

The author shared an email that Mr. Dalio received that at practically any other company would most likely have resulted in a firing. He welcomed it. The sender of the email was correct. And the founder, the company, and its investors benefitted.

Of course, there is much more to the art of positive dissent than just this (and, a lot more to Mr. Dalio’s leadership philosophy, outlined in over 200 principles he personally wrote — a highly-recommended read!). Dr. Grant’s thorough research and entertaining way of presenting the information leaves the reader with an understanding that when done correctly, dissent leads to constant innovation and growth based on superb original ideas.

What made this even more enlightening, though, was the comparison the author made with another company; one that had been amongst the most respected and highly-profitable (and innovative) companies in the world…before groupthink and discouraging dissent became it’s cultural nature. (Prepare to shake your head in disgust when reading that part.)

So, is Ray Dalio’s methodology, including putting his ego aside and — not just allowing, but — insisting on honest feedback just feel-goody fluff? Or, does it have an outcome on their bottom line? In other words, does it translate into business success?

Well, in what is a very volatile industry, the company’s two major funds have performed amazingly well, and consistently for over 30 years.

As Dr. Grant writes, “They’ve been recognized for making more money for clients than any hedge fund in the history of the industry. In 2010, {their} returns exceeded the combined profits of Google, eBay, Yahoo, and Amazon.

Yes, I’d say it’s a positive thing. And, very original.

———-

To order Dr. Adam Grant’s book, Originals: How Non-Conformists Move The World, click here.

John David Mann’s and my new book, The Go-Giver Leader will be released on March 29th. Click here to read an excerpt or sample chapter, or click here to pre-order. If you enjoyed The Go-Giver I think you’re really going to like this one. For bulk orders for your company or organization click here.

Kingmakers Instead of Kings

Tuesday, February 9th, 2016

King Chess Piece“Great leaders and top-producing salespeople develop tremendous influence because they focus their actions on looking out for the other person’s interests and serving their needs.

They prefer to give the credit away rather than take it for themselves.

Rather than aspire to be kings, they seek to be kingmakers.

They are constantly on the lookout for ways they can add value to other people’s lives—and in the process they become enormously successful leaders, influencers, and salespeople (not to mention friends, parents, and community members).

Think about the men and women you know who most embody the above. Feel free to share with us any personal stories and examples that come to mind.

John Lee Dumas on Accomplishing Your #1 Goal

Wednesday, January 20th, 2016

Success stories — how an individual moves from Point A to Point B — are always a joy for me to hear, and an even bigger joy to share.

John Lee Dumas’ story is particularly inspiring because he’s also a friend, and he just…does things right!

If you regularly listen to podcasts or are involved with them yourself, you know the name, John Lee Dumas. He’s the creator and host of EOFire (Entrepreneurs On Fire) which generates over 1.2 million unique listens per month (yes, that’s per “month!”) inspiring entrepreneurs to take control of their lives and take their entrepreneurial leap.

John-Lee-DumasHe’s truly right at the top of his field. And, his keynote address at last year’s huge Podcast Movement 2015 touched lives in a magnificent way.

Along his journey, John has interviewed over 1200 successful entrepreneurs. He says he found one commonality in each and every one of them: “their ability to set and accomplish goals.” On the other hand, he says, “struggling entrepreneurs fail to do this very thing.”

John is a big believer in SMART Goals: (S)pecific, (M)easurable, (A)ttainable, (R)elevant, (T)ime-bound. Yes, those have been around for a long time. And, for good reason: when applied correctly, they work!

And, of course, while goals themselves are so very important, there is more involved in order for success to take place. Want to know how to accomplish your big goal?

Enjoy this conversation with John Lee Dumas:

The Freedom Journal - John Lee Dumas

 

 

TheFreedomJournal.com

 

Wow! Easy to see why John is a force to be reckoned with and has attained such a huge level of success in his field.

Be sure and check out John’s, The Freedom Journal. As John mentioned, his goal — via this journal — is to help you accomplish your #1 goal within the next 100 days!

Line

TECHNICAL NOTE: If you are having trouble playing the audio interview, please make sure Adobe Flash Player is installed in your web browser. If not, then download Flash Player. Or right-click here and select “Save Link As…” to download the audio file to your computer.

The Gratitude Tool That Works…Every Time!

Monday, November 23rd, 2015

Thank You NotesLong before the rise of email and social media I was extolling the virtues and value of saying “thank you” with handwritten notes. While certainly not an original idea (whose Mom didn’t make them write thank you notes for gifts?) :-) they remain — in my opinion — one of the best ways to express gratitude and make another person feel genuinely good about themselves and the value they provide.

I’m often asked, “But with email so accessible and so much easier to write than a handwritten, hand-addressed, hand-stamped envelope, isn’t it so much easier to just send emails?”

Absolutely! That’s even one more reason why handwritten, personalized notes are so much more effective. Talk about distinguishing yourself — and your message — from others!

Whether sending a thank you note to a service person, their employer, a customer, your salesperson, a team member, and especially to those people who typically don’t receive acknowledgement, not only do they feel great about themselves, they feel great about you, too!  No, that isn’t why you do it — it’s simply the natural result.

Truly Treasured

When speaking about this during sales and leadership conferences I’ll often hear from successful audience members who do this regularly. One of the most common stories is their discovering that many of those to whom they’ve sent these notes…have kept them!

Yes, people often keep them! Why?

Because…

  1. they’ve been acknowledged;
  2. they’ve  been acknowledged in a powerful and personal way;
  3. they received something from you they most likely have never received before.

In his excellent book, Creating Magic (highly recommended!!) former Executive Vice President of Operations for the Walt Disney World® Resort, Lee Cockerell — an avid note writer — shared a very touching story of a team member who had his note framed…and hung in his home!

Powerful!

While I have a specific format for my personalized notecards, there’s no one correct way.

What’s key is forming the habit of sending them, and sending them often.

Have you experienced something similar either by being on the giving or receiving end of a personalized, handwritten thank you note?

Please feel free to share.