SIGN UP to receive Bob's Influence & Success Insights along with 4 powerful special reports, and download chapters from four of his books: his international bestseller The Go-Giver, Go-Givers Sell More, Endless Referrals and It's Not About You.

They Can Be Learned

May 2nd, 2012 by Bob Burg

While tact is mainly a skill it is also an attitude.

While empathy is mainly an attitude it is also a skill.

Fortunately, both can be learned.

Tags: attitude, empathy, skill, tact

This entry was posted on Wednesday, May 2nd, 2012 at 8:26 am and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

6 Responses to “They Can Be Learned”

Andrea Patten said at 8:46 am on May 2nd, 2012:

No need for more words when you capture all of the right ones! TY for another good post!
Teresa Cleveland said at 8:47 am on May 2nd, 2012:

Bravo on brevity, Bob! Powerful!
Carl Kwan said at 10:24 am on May 2nd, 2012:

Great! So, which should we start with? I think the right attitude or mindset is a great place to start, as it helps you when learning the skills. Like Lao Tzu said, “If you correct your mind, the rest of your life falls into place.”
Bob Burg said at 12:19 pm on May 2nd, 2012:

Andrea: That’s very kind. Thank you!

Teresa: Thank you. Much appreciated! (I’m still being brief)

Carl: Thank you. Yes, I certainly agree with Lao Tzu. I think what’s cool in this case is that it isn’t so much an “or” as it is an “and.” I’d work on both the right attitude/mindset AND the skills.” I have a feeling you are already very proficient at both!
Carl Kwan said at 12:50 pm on May 2nd, 2012:

Thanks Bob, you’re too kind! We’re fortunate to have people like you to learn from.
Always learning and listening… unless you ask my wife, of course

Have a good one!
Bob Burg said at 4:58 pm on May 2nd, 2012:

Thank you Carl!