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	<title>Comments on: Effectively Handling a Verbal Attack, Part Two</title>
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		<title>By: Bob Burg</title>
		<link>http://www.burg.com/2010/02/effectively-handling-a-verbal-attack-part-two/comment-page-1/#comment-2505</link>
		<dc:creator>Bob Burg</dc:creator>
		<pubDate>Mon, 22 Feb 2010 04:14:40 +0000</pubDate>
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		<description>Thank you Osnat and Sue. I greatly appreciate your very kind feedback!</description>
		<content:encoded><![CDATA[<p>Thank you Osnat and Sue. I greatly appreciate your very kind feedback!</p>
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		<title>By: Sue Glashower</title>
		<link>http://www.burg.com/2010/02/effectively-handling-a-verbal-attack-part-two/comment-page-1/#comment-2488</link>
		<dc:creator>Sue Glashower</dc:creator>
		<pubDate>Thu, 18 Feb 2010 17:34:27 +0000</pubDate>
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		<description>Wow, I have really enjoyed your 2 articles on how to handle verbal attacks. I never really thought about having a plan in place and knowing how to respond to people in a positive way instead of lashing out. I am going to put that into practice with my children. Great advice!</description>
		<content:encoded><![CDATA[<p>Wow, I have really enjoyed your 2 articles on how to handle verbal attacks. I never really thought about having a plan in place and knowing how to respond to people in a positive way instead of lashing out. I am going to put that into practice with my children. Great advice!</p>
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		<title>By: Osnat Bresler</title>
		<link>http://www.burg.com/2010/02/effectively-handling-a-verbal-attack-part-two/comment-page-1/#comment-2466</link>
		<dc:creator>Osnat Bresler</dc:creator>
		<pubDate>Mon, 15 Feb 2010 11:48:45 +0000</pubDate>
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		<description>Thanks for the wonderful post. 

Seems to me that the most difficult part in the process is in stopping the initial automatic emotional reaction to an unexpected verbal attack....even if you make a habit of practicing hypothetical conversations. Practicing constructive responses in our minds facilitates avoiding destructive reactions, because it offers an immediate alternative way to continue the interaction. But the main difficulty still lies in identifying and stopping the emotional reaction. Your suggestion in the post for leveraging the interaction is brilliant! :)

I look forward to your suggestions for avoiding &quot;reactionary mode&quot; with regard to gossip.

Osnat</description>
		<content:encoded><![CDATA[<p>Thanks for the wonderful post. </p>
<p>Seems to me that the most difficult part in the process is in stopping the initial automatic emotional reaction to an unexpected verbal attack&#8230;.even if you make a habit of practicing hypothetical conversations. Practicing constructive responses in our minds facilitates avoiding destructive reactions, because it offers an immediate alternative way to continue the interaction. But the main difficulty still lies in identifying and stopping the emotional reaction. Your suggestion in the post for leveraging the interaction is brilliant! <img src='http://www.burg.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>I look forward to your suggestions for avoiding &#8220;reactionary mode&#8221; with regard to gossip.</p>
<p>Osnat</p>
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		<title>By: Bob Burg</title>
		<link>http://www.burg.com/2010/02/effectively-handling-a-verbal-attack-part-two/comment-page-1/#comment-2446</link>
		<dc:creator>Bob Burg</dc:creator>
		<pubDate>Fri, 12 Feb 2010 03:03:29 +0000</pubDate>
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		<description>Thank you Dondi, Randy, Joe and Jonathan. 

Dondi, I agree with you. Knowing in advance what you would say (at least on a general level) makes a huge difference and, as you said, keep one from going into &quot;reacdtionary mode.&quot; Regarding your second thought, having to do with gossip, yes, you bring up an excellent point. I actually have an article on that very topic I&#039;ll be posting soon, and will look forward to your comment on it.

Randy, and Joe, thank you for your kind feedback. Nice to know that three of my favorite peeps found the information to be of value.

Jonathan, I&#039;m sure it&#039;s a terrific article. You&#039;re always welcome to send something to my email address at bob at burg dot com. Best of success on your upcoming blog.</description>
		<content:encoded><![CDATA[<p>Thank you Dondi, Randy, Joe and Jonathan. </p>
<p>Dondi, I agree with you. Knowing in advance what you would say (at least on a general level) makes a huge difference and, as you said, keep one from going into &#8220;reacdtionary mode.&#8221; Regarding your second thought, having to do with gossip, yes, you bring up an excellent point. I actually have an article on that very topic I&#8217;ll be posting soon, and will look forward to your comment on it.</p>
<p>Randy, and Joe, thank you for your kind feedback. Nice to know that three of my favorite peeps found the information to be of value.</p>
<p>Jonathan, I&#8217;m sure it&#8217;s a terrific article. You&#8217;re always welcome to send something to my email address at bob at burg dot com. Best of success on your upcoming blog.</p>
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		<title>By: Jonathan Flaks</title>
		<link>http://www.burg.com/2010/02/effectively-handling-a-verbal-attack-part-two/comment-page-1/#comment-2440</link>
		<dc:creator>Jonathan Flaks</dc:creator>
		<pubDate>Thu, 11 Feb 2010 20:48:29 +0000</pubDate>
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		<description>I recently sent a short newsletter article about turning lemons into lemonade (soon I&#039;ll have my own blog) except it was about foul weather. Let me know if you&#039;d like to see it. I&#039;d like to share it.</description>
		<content:encoded><![CDATA[<p>I recently sent a short newsletter article about turning lemons into lemonade (soon I&#8217;ll have my own blog) except it was about foul weather. Let me know if you&#8217;d like to see it. I&#8217;d like to share it.</p>
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