Comments on: Receiving the Best Service Possible from Your Suppliers http://www.burg.com/2009/01/receiving-the-best-service-possible-from-your-suppliers/ Bob Burg's Official Website Wed, 08 Feb 2012 01:00:07 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Bob Burg http://www.burg.com/2009/01/receiving-the-best-service-possible-from-your-suppliers/comment-page-1/#comment-9607 Bob Burg Sat, 02 Apr 2011 13:01:38 +0000 http://www.burg.com/?p=601#comment-9607 Clayton, thank you! Dan: Very true. It all comes back to treating people with dignity and respect, doesn't it? And, yes, Ms. Angelou is correct. Thank you for sharing! Linda: Yes, very much so. And, you make a great point that one way to really communicate this is through letting their boss or supervisor know. As Barbara wrote earlier, sending thank you notes is a great way to go! I appreciate you sharing with us! Clayton, thank you!

Dan: Very true. It all comes back to treating people with dignity and respect, doesn’t it? And, yes, Ms. Angelou is correct. Thank you for sharing!

Linda: Yes, very much so. And, you make a great point that one way to really communicate this is through letting their boss or supervisor know. As Barbara wrote earlier, sending thank you notes is a great way to go! I appreciate you sharing with us!

]]> By: Linda Ryan http://www.burg.com/2009/01/receiving-the-best-service-possible-from-your-suppliers/comment-page-1/#comment-9606 Linda Ryan Sat, 02 Apr 2011 12:56:12 +0000 http://www.burg.com/?p=601#comment-9606 Another great post and it perpetuates that old Law of Attraction, doesn't it? Be nice and you get nice. Be indifferent and you get indifferent. Give preferential treatment and chances are good you'll receive the same. Whenever I receive exceptional customer service, whether in person or on the phone, I'll end the interaction by asking "who should I speak to about how great your service was today?" The recipient is usually a bit flustered, but I know it makes their day, which they certainly deserve. Another great post and it perpetuates that old Law of Attraction, doesn’t it? Be nice and you get nice. Be indifferent and you get indifferent. Give preferential treatment and chances are good you’ll receive the same.
Whenever I receive exceptional customer service, whether in person or on the phone, I’ll end the interaction by asking “who should I speak to about how great your service was today?” The recipient is usually a bit flustered, but I know it makes their day, which they certainly deserve.

]]> By: Dan Alcorn http://www.burg.com/2009/01/receiving-the-best-service-possible-from-your-suppliers/comment-page-1/#comment-9603 Dan Alcorn Sat, 02 Apr 2011 12:30:33 +0000 http://www.burg.com/?p=601#comment-9603 Another great example of "The Golden Rule." Just as we can "fire" low margin customers that are too costly to service, our critical suppliers can do the same. Business is Business; but when we treat each other with respect and concern the relationship can endure the inevitable price, product and service challenges. To paraphrase Maya Angelou "it's not what you say or do, it's how you make one feel." Another great example of “The Golden Rule.” Just as we can “fire” low margin customers that are too costly to service, our critical suppliers can do the same. Business is Business; but when we treat each other with respect and concern the relationship can endure the inevitable price, product and service challenges. To paraphrase Maya Angelou “it’s not what you say or do, it’s how you make one feel.”

]]> By: Clayton Mielke http://www.burg.com/2009/01/receiving-the-best-service-possible-from-your-suppliers/comment-page-1/#comment-5238 Clayton Mielke Tue, 05 Oct 2010 22:15:08 +0000 http://www.burg.com/?p=601#comment-5238 I Too Like the Blog here. Keep up all the work. I too love to blog. This is great everyone sharing opinions I Too Like the Blog here. Keep up all the work. I too love to blog. This is great everyone sharing opinions

]]> By: Bob Burg http://www.burg.com/2009/01/receiving-the-best-service-possible-from-your-suppliers/comment-page-1/#comment-2553 Bob Burg Sun, 28 Feb 2010 22:43:59 +0000 http://www.burg.com/?p=601#comment-2553 Barbara, knowing you as I do, I have no doubt whatsoever that your suppliers love you!! Barbara, knowing you as I do, I have no doubt whatsoever that your suppliers love you!!

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